At Lumintus, your privacy is fundamental to the way we do business. Whether you’re browsing our website, contacting our team, or using our services, we are committed to protecting the confidentiality and security of your information. This policy explains how we collect, use, store, and safeguard your data, as well as your rights and choices.
Information We Collect
We collect information that helps us provide exceptional IT and cybersecurity services and maintain a secure digital environment for our users
a. Personal Information
This includes your name, email address, phone number, job title, company name, and other contact details submitted through forms or direct communication
b. Technical Information
We collect data such as your IP address, device type, browser type, operating system, and usage patterns including pages visited and actions taken on our website
c. Service Data
If you are a client, we may collect and process logs, configuration settings, access records, and system diagnostics necessary for monitoring, managing, and supporting your IT infrastructure
How We Use Your Information
We use your information to provide and improve our services
Respond to inquiries and support requests
Monitor and maintain the security and performance of our systems
Send service updates or communications you’ve opted into
Fulfill legal, regulatory, or contractual requirements
Information Sharing
We do not sell your data to third parties
We may share your information with trusted partners such as hosting providers or software vendors under strict confidentiality agreements
We may also disclose data when required by law or in response to legal processes or government requests
Data Security
We implement robust technical and administrative measures to safeguard your data
These include encryption, secure server environments, firewalls, and access controls
Our team is trained in data privacy best practices and our systems are regularly monitored for vulnerabilities
Cookies and Tracking
Our website may use cookies and other tracking technologies to enhance your experience, understand usage patterns, and improve functionality
You can control cookie settings through your browser at any time
Disabling cookies may affect certain features of the website
Your Rights
You have the right to access the information we hold about you
You may request corrections, updates, or deletion of your personal data
You may withdraw consent for marketing communications at any time
To exercise these rights, contact us at privacy@lumintus.com
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations
Once no longer needed, your data is securely deleted or anonymized
External Links
Our website may contain links to third-party websites
We are not responsible for their content or privacy practices
We encourage you to review their privacy policies before submitting any information
Policy Updates
This privacy policy may be updated from time to time
The latest version will always be available on our website
Continued use of our services after changes indicates your acceptance of the updated policy
Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us at
Lumintus
Email: info@lumintus.com
